Why was my domain deleted from Cloudflare?
Domain deletion commonly occurs for the following reasons:
- A user with access to the domain removed it.
- The nameservers no longer point to Cloudflare. Cloudflare continuously monitors domain registration.
- The domain was not authenticated (pending for 28 days).
Check Audit Logs
Cloudflare Audit Logs contain information about domain deletion.
Check registrar for Cloudflare nameservers
If your domain was using a full setup, your registrar needs to use Cloudflare nameservers as the authoritative nameservers for your domain.
Use either the command-line based “whois” application provided with your Operating System or a website such as ICANN Lookup.
- If you are unable to find the nameserver details for your domain, reach out to your domain registrar or domain provider to provide the domain registration information.
- Ensure Cloudflare’s nameservers are the only two nameservers listed in the domain registration details.
- Ensure nameservers are spelled correctly in the domain registration.
Confirm that the nameservers exactly match the nameservers provided within the Cloudflare Nameservers card in DNS > Records.
If you identify incorrect information, log in to your domain provider’s portal to make updates or contact your domain provider for assistance.
Recover a deleted domain
To recover a deleted domain, re-add it in Cloudflare just like you would for a new domain.